Terms of Use

By using this site, you are agreeing to these terms and are entering into a contract with krafty + kaeratana of the Kaeratana Design Studio Group. "Using this site" is defined as the browsing, downloading of links, and purchasing of products through krafty.kaeratana.com.

For all purchase of products, VAT is chargeable on applicable products if you are based in the Philippines. You agree to inform us correctly of your country during registration of accounts or purchase of products.

When you purchase Digital and Printable Products from krafty + kaeratana, you are purchasing a non-transferable right to access the information. You may not publish or share the Digital and Printable Products or your login details with anyone else. For further information on the terms and conditions for Digital and Printable Products, please review our D&P Products Terms and Conditions of Use.

Returns, refund and cancellation policy: We offer easy and excellent returns & exchanges, refunds and cancellation policy for all physical products on krafty + kaeratana. Our Digital and Printable Products, however, is under a no-refund scheme. Should you consider your situation to be a special circumstance, please touch base with us and we shall consider your request.

Gifts, giveaways and promotional materials from krafty + kaeratana and its affiliated blogs and websites, when available, are not convertible to cash and store credits and do not have actual or equivalent monetary value.

Delivery policy: Products bought through the krafty + kaeratana web-shop are delivered via trusted Philippine couriers. Digital and Printable Products are delivered via krafty.kaeratana.com. All instructions pertaining to delivery and shipping will always be provided.

Any opinion expressed or presented on krafty + kaeratana and its affiliated blogs are the author or presenter's own. It may or may not represent the opinion of krafty + kaeratana and the Kaeratana Design Studio Group. Any opinion expressed through reviews of products by a customer is solely the customer's own and does not represent the opinion krafty + kaeratana and the Kaeratana Design Studio Group

Kaeratana Design Studio reserves the right to vary or modify these terms from time to time. If you choose not to accept the updated terms, access to the service will be revoked. The latest version can always be found at https://krafty.kaeratana.com/agreement.

The Kaeratana Design Studio Group and krafty + kaeratana reserve all other rights.

Privacy: we take your privacy very seriously. If you opt to receive information and promotions from krafty + kaeratana, we will be sending out helpful emails occasionally to enhance your shopping and your crafting, design and hobby lifestyle experience. Otherwise, we will only contact you in direct relation to the items you have purchased from us. We will never sell or rent your details. You may read our Privacy Policy here.

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