Refund Credits

Refund Credits 

A different type of credit that may be assigned to your account is a cash-exchangeable credit. Refund credits have the equivalent value in cash, should the customer wish it exchanged for cash. Refund credits are recorded under your account in cases where 

  • an ordered and paid for item is unavailable or out of stock
  • payment provided exceeded the invoice or order amount

You may choose your preferred option for refund and provide refund details by contacting us.

Request for refunds are normally processed within 5-7 business days. 

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