k + k Rewards and Loyalty Program and other promotions
The k + k Rewards and Loyalty Program is our special way of rewarding our loyal customers for their continued support. Right now, this system opens up earned rewards such as instant cashbacks in the form of credits. In the future, we plan to add other reward forms and bonuses, as well as a special VIP club.
Credits from kraftpoints
All regular purchases made are eligible to earn kraftpoints. Points are awarded at 5% of your total product purchase.
Orders made from sale events may not be eligible for kraftpoints unless otherwise indicated.
Your kraftpoints are converted to credits, and any earned or accumulated credits may be instantly used as rebates for succeeding purchases.
Credits from awarded kraftpoints may be redeemed only via kraftykaeratana.com. You will find the option to use your kraftpoints as a mode of partial or full payment prior to checking out your basket. Ensure that you are logged on to your account for this option to be displayed.
Your kraftpoints are simple bonuses and may naturally have limitations. They are offered in good faith as an added benefits to loyal customers. Basically, kraftpoints:
- are rewards and have no cash value*: Redeemed kraftpoints cannot be used again. Accumulated kraftpoints from purchases cannot be exchanged for cash.
- are non-transferrable: They may not be sold, gifted or grouped together with points earned by another account.
- are non-stackable with other promotions: Due to the already low prices of most of our sales and promotions, only one coupon code may be used per order upon checkout. Coupon codes include, but may not be limited to, public promotional codes, gift and e-Voucher codes, as well as redeemed kraftpoints.
Your kraftpoints are awarded only after an order is Fulfilled.
*kraftpoint Credits are not to be confused with Refund Credits.
The k + k Loyalty and Rewards Program terms are subject to change at any time. While under no obligation, krafty + kaeratana will always endeavor to give members and account holders reasonable notice if or when amendments and updates are soon to take effect.
k + k also reserves the right to withhold or nullify points deemed acquired via questionable means or by abusing, misusing or illegally using the system.
However k + k ensures that the program operates as outlined, it will not be liable for any failures of the system should such arise.
Use and participation in the program constitute acceptance of these terms and conditions.
Update, 1 May 2018: Beginning May 25th, as part of the steps we took for GDPR-compliance and for your account protection, we are no longer able to manually apply for you any unique codes and credits such as kraftpoints and e-Gift Vouchers.
Unique codes and credits may be redeemed via the webshop and solely by the account owner. You have to be logged on to your k + k account to be able to redeem them.